Reviews · Methodology
How travellers review our walks
We link to verified review platforms where travellers publish their own ratings and comments. SapaTreks does not write or edit guest reviews — every quote and star rating lives on the platform where it was submitted.
338
Tripadvisor reviews
9,646
GuruWalk tours delivered
6,688
GuruWalk verified ratings
Since 2021
Active on GuruWalk
Where verified reviews are collected
SapaTreks is operated by Hanoi Travel Mate, a fully licensed Vietnamese tour operator and the official SANDEMANs partner in Vietnam. Traveller reviews for our team are published on third-party platforms — primarily Tripadvisor listings for Hanoi Travel Mate Co., Ltd. (the licensed company that operates SapaTreks) and related Hanoi walking-tour brand listings, plus our GuruWalk profile.
Verified review sources
Licensed operator
Hanoi Travel Mate on Tripadvisor
338 public reviews for the licensed company that operates SapaTreks.
Read verified reviews →
Brand listing
Free Walking Tours Hanoi on Tripadvisor
Public Tripadvisor listing for Free Walking Tours Hanoi — a related Hanoi brand under the same licensed operator. SapaTreks Sapa products are paid treks and intro walks, not tip-based free tours.
Read verified reviews →
Walking tours
GuruWalk profile
Active since 2021 · 9,646 tours delivered · 6,688 verified traveller ratings.
Read verified reviews →
Review excerpts
We do not republish individual review text on this site — that would duplicate content travellers wrote on Tripadvisor and GuruWalk. Follow the links above to read full reviews in the travellers' own words, with dates and reviewer profiles.
How a review reaches this page
- You walk with a SapaTreks guide or book a premium trek through our team.
- After your trip, you leave a rating on Tripadvisor or GuruWalk under your own account.
- The platform verifies and publishes your review independently of us.
- We link to those public listings here — we never edit or remove platform reviews.
Recognition and listings
- Operated by Hanoi Travel Mate Co., Ltd., a licensed Vietnamese tour operator.
- Official SANDEMANs partner in Vietnam.
- SapaTreks is operated by Hanoi Travel Mate Co., Ltd.; the same company also runs Free Walking Tours Hanoi in Hanoi. SapaTreks products on this site are paid bookings with published from-prices.
Book the walks travellers review
Reviews on Tripadvisor and GuruWalk refer to specific tours our guides lead. Book directly on the tour page, then share your experience on the platform afterward.
How to leave a review
After your walk or trek, visit our Tripadvisor listing or GuruWalk profile and share your experience. Honest feedback helps future travellers and supports our guides directly.
Prefer to talk first? Contact us — we reply by email and WhatsApp.